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This article provides guidance and answers to help you perform a network deployment to Surface devices including Surface Pro 3 and later.
Network deployment to Surface devices can pose some unique challenges for system administrators. Due to the lack of a native wired Ethernet adapter, administrators must provide connectivity through a removable Ethernet adapter.
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Select an Ethernet adapter for Surface devices
Before you can address the concerns of how you will boot to your deployment environment or how devices will be recognized by your deployment solution, you have to use a wired network adapter.
The primary concern when selecting an Ethernet adapter is how that adapter will boot your Surface device from the network. If you are pre-staging clients with Windows Deployment Services (WDS) or if you are using Microsoft Endpoint Configuration Manager, you may also want to consider whether the removable Ethernet adapters will be dedicated to a specific Surface device or shared among multiple devices. See the Manage MAC addresses with removable Ethernet adapters section of this article for more information on potential conflicts with shared adapters.
Booting from the network (PXE boot) is only supported when you use an Ethernet adapter or docking station from Microsoft. To boot from the network, the chipset in the Ethernet adapter or dock must be detected and configured as a boot device in the firmware of the Surface device. Microsoft Ethernet adapters, such as the Surface Ethernet Adapter and the Surface Dock use a chipset that is compatible with the Surface firmware.
The following Ethernet devices are supported for network boot with Surface devices:
- Surface USB-C to Ethernet and USB 3.0 Adapter
- Surface USB 3.0 to Gigabit Ethernet Adapter
- Surface Dock
- Surface 3 Docking Station
- Surface Pro 3 Docking Station
- Docking Station for Surface Pro and Surface Pro 2
Third-party Ethernet adapters are also supported for network deployment, although they do not support PXE boot. To use a third-party Ethernet adapter, you must load the drivers into the deployment boot image and you must launch that boot image from a separate storage device, such as a USB stick.
Boot Surface devices from the network
To boot from the network or a connected USB stick, you must instruct the Surface device to boot from an alternate boot device. You can alter the boot order in the system firmware to prioritize USB boot devices, or you can instruct it to boot from an alternate boot device during the boot up process.
To boot a Surface device from an alternative boot device, follow these steps:
- Ensure the Surface device is powered off.
- Press and hold the Volume Down button.
- Press and release the Power button.
- After the system begins to boot from the USB stick or Ethernet adapter, release the Volume Down button.
Note
In addition to an Ethernet adapter, a keyboard must also be connected to the Surface device to enter the preinstallation environment and navigate the deployment wizard.
For Windows 10, version 1511 and later – including the Windows Assessment and Deployment Kit (Windows ADK) for Windows 10, version 1511 – the drivers for Microsoft Surface Ethernet Adapters are present by default. If you are using a deployment solution that uses Windows Preinstallation Environment (WinPE), like the Microsoft Deployment Toolkit, and booting from the network with PXE, ensure that your deployment solution is using the latest version of the Windows ADK.
Manage MAC addresses with removable Ethernet adapters
Another consideration for administrators performing Windows deployment over the network is how you will identify computers when you use the same Ethernet adapter to deploy to more than one computer. A common identifier used by deployment technologies is the Media Access Control (MAC) address that is associated with each Ethernet adapter. However, when you use the same Ethernet adapter to deploy to multiple computers, you cannot use a deployment technology that inspects MAC addresses because there is no way to differentiate the MAC address of the removable adapter when used on the different computers.
The simplest solution to avoid MAC address conflicts is to provide a dedicated removable Ethernet adapter for each Surface device. This can make sense in many scenarios where the Ethernet adapter or the additional functionality of the docking station will be used regularly. However, not all scenarios call for the additional connectivity of a docking station or support for wired networks.
Another potential solution to avoid conflict when adapters are shared is to use the Microsoft Deployment Toolkit (MDT) to perform deployment to Surface devices. MDT does not use the MAC address to identify individual computers and thus is not subject to this limitation. However, MDT does use Windows Deployment Services to provide PXE boot functionality, and is subject to the limitations regarding pre-staged clients which is covered later in this section.
When you use a shared adapter for deployment, the solution for affected deployment technologies is to use another means to identify unique systems. For Configuration Manager and WDS, both of which can be affected by this issue, the solution is to use the System Universal Unique Identifier (System UUID) that is embedded in the computer firmware by the computer manufacturer. For Surface devices, you can see this entry in the computer firmware under Device Information.
To access the firmware of a Surface device, follow these steps:
- Ensure the Surface device is powered off.
- Press and hold the Volume Up button.
- Press and release the Power button.
- After the device begins to boot, release the Volume Up button.
When deploying with WDS, the MAC address is only used to identify a computer when the deployment server is configured to respond only to known, pre-staged clients. When pre-staging a client, an administrator creates a computer account in Active Directory and defines that computer by the MAC address or the System UUID. To avoid the identity conflicts caused by shared Ethernet adapters, you should use System UUID to define pre-staged clients. Alternatively, you can configure WDS to respond to unknown clients that do not require definition by either MAC address or System UUID by selecting the Respond to all client computers (known and unknown) option on the PXE Response tab in Windows Deployment Server Properties.
The potential for conflicts with shared Ethernet adapters is much higher with Configuration Manager. Where WDS only uses MAC addresses to define individual systems when configured to do so, Configuration Manager uses the MAC address to define individual systems whenever performing a deployment to new or unknown computers. This can result in improperly configured devices or even the inability to deploy more than one system with a shared Ethernet adapter. There are several potential solutions for this situation that are described in detail in the How to Use The Same External Ethernet Adapter For Multiple SCCM OSD blog post on the Ask Premier Field Engineering (PFE) Platforms TechNet blog.
-->You can connect other devices to your Microsoft Surface Hub to display content. This topic describes the Guest Mode, Replacement PC Mode, and Video Out functionality available through wired connections, and also lists accessories that you can connect to Surface Hub using Bluetooth.
Note
Surface Hub will use the video input that you select until a new connection is made, the existing connection is disrupted, or the Connect App is closed.
Which method should I choose?
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When connecting external devices and displays to a Surface Hub, there are several available options. The method you use will depend upon your scenario and needs.
When you want to: | Use this method: |
---|---|
Mirror the Surface Hub's display on another device. | Video Out |
Present another device's display on the Surface Hub screen and interact with both the device's content and the built-in Surface Hub experience. | Guest Mode |
Power the Surface Hub from an external Windows 10 PC, turning off the embedded computer of the Surface Hub. Cameras, microphones, speakers, and other peripherals, are sent to the external PC, in addition to pen and touch. | Replacement PC Mode |
Guest Mode
Guest Mode uses a wired connection, so people can display content from their devices to the Surface Hub. If the source device is Windows-based, that device can also provide Touchback and Inkback. Surface Hub's internal PC takes video and audio from the connected device and presents them on the Surface Hub. If Surface Hub encounters a High-Bandwidth Digital Content Protection (HDCP) signal, the source will be displayed as a black image. To display your content without violating HDCP requirements, use the keypad on the right side of the Surface Hub to directly choose the external source.
Note
When an HDCP source is connected, use the side keypad to change source inputs.
Ports
Use these ports on the Surface Hub for Guest Mode.
Interface | Type | Description | Capabilities |
---|---|---|---|
Display Port 1.1a | Video input | Guest input #1 |
|
HDMI 1.4 | Video input | Guest input #2 |
|
VGA | Video input | Guest input #3 |
|
3.5 mm jack | Audio input | Analog audio input |
|
USB 2.0, type B | USB out | Touchback |
|
Port locations
These are the port connections used for Guest Mode on the 55' and 84' Surface Hubs.
Wired port connections on 55' Surface Hub
Wired port connections on 84' Surface Hub
Port enumeration
When a Surface hub is connected to a guest computer with the wired connect USB port, a number of USB devices are discovered and configured. These peripheral devices are created for Touchback and Inkback. The peripheral devices can be viewed in Device Manager. Device Manager will show duplicate names for some devices.
Human interface devices
- HID-compliant consumer control device
- HID-compliant pen
- HID-compliant pen (duplicate item)
- HID-compliant pen (duplicate item)Convert pdf to microsoft word mac. This is the built-in Mac app Automator.
- HID-compliant touch screen
- USB Input Device
- USB Input Device (duplicate item)
Keyboards
- Standard PS/2 keyboard
Mice and other pointing devices
- HID-compliant mouse
Universal serial bus controllers
- Generic USB hub
- USB composite device
Guest Mode connectivity
Your choice of video cable will be determined by what is available from your source input. The Surface Hub has three choices of video input: DisplayPort, HDMI, and VGA. See the following chart for available resolutions.
Signal Type | Resolution | Frame rate | HDMI - RGB | DisplayPort | VGA |
---|---|---|---|---|---|
PC | 640 x 480 | 59.94/60 | X | X | X |
PC | 720 x 480 | 59.94/60 | X | X | |
PC | 1024 x 768 | 60 | X | X | X |
HDTV | 720p | 59.94/60 | X | X | X |
HDTV | 1080p | 59.94/60 | X | X | X |
Source audio is provided by DisplayPort and HDMI cables. If you must use VGA, Surface Hub has an audio input port that uses a 3.5 mm plug. Surface Hub also uses a USB cable that provides Touchback and Inkback from the Surface Hub to compatible Windows 10 devices. The USB cable can be used with any video input that is already connected with a cable.
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Someone using Guest Mode to connect a PC would use one of these options:
DisplayPort -- DisplayPort cable and USB 2.0 cable
HDMI -- HDMI cable and USB 2.0 cable
VGA -- VGA cable, 3.5 mm audio cable, and USB 2.0 cable
If the computer you are using for Guest Mode is not compatible with Touchback and Inkback, then you won't need the USB cable.
Replacement PC Mode
In Replacement PC Mode, the embedded computer of the Surface Hub is turned off and an external PC is connected to the Surface Hub. Connections to replacement PC ports give access to key peripherals on the Surface Hub, including the screen, pen, and touch features. This does mean that your Surface Hub won’t have the benefit of the Windows Team experience, but you will have the flexibility offered by providing and managing your own Windows computer.
Software requirements
You can run Surface Hub in Replacement PC Mode with 64-bit versions of Windows 10 Home, Windows 10 Pro, and Windows 10 Enterprise. You can download the Surface Hub Replacement PC driver package from the Microsoft Download Center. We recommend that you install these drivers on any computer you plan to use as a replacement PC.
Hardware requirements
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Surface Hub is compatible with a range of hardware. Choose the processor and memory confirmation for your replacement PC so that it supports the programs you'll be using. Your replacement PC hardware needs to support 64-bit versions of Windows 10.
Graphics adapter
In Replacement PC Mode, Surface Hub supports any graphics adapter that can produce a DisplayPort signal. You'll improve your experience with a graphics adapter that can match Surface Hub's resolution and refresh rate. For example, the best and recommended replacement PC experience on the Surface Hub is with a 120Hz video signal.
55' Surface Hubs - For best experience, use a graphics card capable of 1080p resolution at 120Hz.
84' Surface Hubs - For best experience, use a graphics card capable of outputting four DisplayPort 1.2 streams to produce 2160p at 120Hz (3840 x 2160 at 120Hz vertical refresh). We've verified that this works with the NVIDIA Quadro K2200, NVIDIA Quadro K4200, NVIDIA Quadro M6000, AMD FirePro W5100, AMD FirePro W7100, and AMD FirePro W9100. These are not the only graphics cards - others are available from other vendors.
Check directly with graphics card vendors for the latest drivers.
Graphics vendor | Driver download page |
---|---|
NVIDIA | |
AMD | |
Intel |
Ports
Replacement PC ports on 55' Surface Hub
Description | Type | Interface | Details |
---|---|---|---|
PC video | Video input | DP 1.2 |
|
Internal peripherals | USB output | USB 2.0 type B |
|
USB hub | USB output | USB 2.0 type B |
|
Replacement PC ports on 84' Surface Hub
Description | Type | Interface | Details |
---|---|---|---|
PC video | Video input | DP 1.2 (2x) |
|
Internal peripherals | USB output | USB 2.0 type B |
|
USB hub | USB output | USB 2.0 type B |
|
Replacement PC setup instructions
To use Replacement PC Mode
- Download and install the Surface Hub Replacement PC driver package on the replacement PC.NoteWe recommend that you set sleep or hibernation on the replacement PC so the Surface Hub will turn off the display when it isn't being used.
- Turn off the Surface Hub using the power switch next to the power cable.
- Connect the cables from the Surface Hub's replacement PC ports to the replacement PC. These ports are usually covered by a removable plastic cover.55' Surface Hub -- connect one DisplayPort cable, and two USB cables.84' Surface Hub -- connect two DisplayPort cables, and two USB cables.
- Toggle the Mode switch to Replacement PC. The Mode switch is next to the Replacement PC ports.
- Turn on the Surface Hub using the power switch next to the power cable.
- Press the power button on the right side of the Surface Hub.
You can switch the Surface Hub to use the internal PC.
To switch back to internal PC
- Turn off the Surface Hub using the power switch next to the power cable.
- Toggle the Mode switch to Internal PC. The Mode switch is next to the Replacement PC ports.
- Turn on the Surface Hub using the power switch next to the power cable.
Video Out
The Surface Hub includes a Video Out port for mirroring visual content from the Surface Hub to another display.
Ports
Video Out port on the 55' Surface Hub
Video Out port on the 84' Surface Hub
Description | Type | Interface | Capabilities |
---|---|---|---|
Video Output Mirror | Video Output | Video Output |
|
Cables
Both the 55” and 84” Surface Hub devices have been tested to work with Certified DisplayPort and HDMI cables. While vendors do sell longer cables that may work with the Surface Hub, only those cables that have been certified by testing labs are certain to work with the Hub. For example, DisplayPort cables are certified only up to 3 meters, however many vendors sell cables that are 3 times that length. If a long cable is necessary, we strongly suggest using HDMI. HDMI has many cost-effective solutions for long-haul cables, including the use of repeaters. Nearly every DisplayPort source will automatically switch to HDMI signaling if a HDMI sink is detected.
Bluetooth accessories
You can connect the following accessories to Surface Hub using Bluetooth:
- Mice
- Keyboards
- Headsets
- Speakers
Note
Microsoft Tablet Surface Pro 4
After you connect a Bluetooth headset or speaker, you might need to change the default microphone and speaker settings.